Privacy rights

Last Updated: March 30, 2025

Neural Partners is committed to transparency and responsible data practices. This page explains your rights under U.S. state data privacy laws, including those in California, Colorado, Connecticut, Virginia, Utah, and Texas. It also describes how to exercise these rights.

Who This Applies To

This page applies to residents of U.S. states with active consumer data privacy laws. If you are not sure whether your state is covered, you are still welcome to submit a request and we will review it in accordance with applicable law.

Your Rights

Depending on your state of residence, you may have the right to:

1. Know What Personal Information We Collect

You can request to know the categories and specific pieces of personal information we've collected about you, including:

Categories of sources
Purpose of collection
Categories of third parties with whom information was shared

2. Access and Portability

You may request a copy of your personal information in a portable, machine-readable format.

3. Request Deletion

You may ask us to delete the personal information we have collected about you, subject to certain legal exceptions (e.g. for recordkeeping, security, or legal compliance).

4. Correct Inaccurate Information

If you believe your personal information is incorrect, you may request that we correct it.

5. Opt Out of Personal Information Sharing

Neural Partners does not sell your personal information. However, you have the right to opt out of any “sharing” of personal information for cross-context behavioral advertising, as defined under California and other state laws.

6. Limit the Use of Sensitive Personal Information

If we collect sensitive personal information (e.g., geolocation, race/ethnicity, biometric data), you may request that we limit its use to essential business purposes only.

7. Appeal a Denied Request

In some states (such as Virginia, Colorado, and Connecticut), you may appeal if your privacy rights request is denied. Instructions will be provided in our response.

How to Exercise Your Rights

You can make a privacy rights request by emailing us at:

team@neuralpartners.ai
Subject line: Privacy Rights Request

Please include:

Your full name
The state you reside in
The nature of your request (access, delete, correct, opt-out, etc.)

We will confirm receipt of your request and respond within 45 days. If more time is needed, we may extend this deadline once by an additional 45 days with notice.

Identity Verification

For your protection, we are required to verify your identity before fulfilling any request involving sensitive or identifiable personal information.

We may ask you to:

Confirm information you previously provided to us
Provide a signed declaration under penalty of perjury
Provide authorization documents if you’re acting on behalf of another individual

Authorized Agents

You may designate an authorized agent to make a request on your behalf. To process such a request, we may require:

Written permission signed by you
Proof of identity for both the requester and agent
Any other documentation required by state law

Non-Discrimination

We will never:

Deny you services
Charge you different prices
Provide you a different level or quality of service

...because you exercised your privacy rights.

Additional Resources

If you have any questions about your rights or this page, contact us at team@neuralpartners.ai.

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